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Workiro Customers

Client Portal For
Accounting Firms.
Send, Sign and Collect – No Client Logins or Separate App Needed

Give clients a secure, branded portal they'll actually use, with nothing to log in to.

Upload files, sign documents and reply to requests, all filed automatically against the client record. Open files from any device, with no separate app to download – or password to remember.

Client Portal Before Workiro

A portal clients avoid, so it's back to email.

• Passwords to reset, accounts to create

• Clients default back to email anyway

• Attachments buried, nothing filed

• No record of who sent or signed

Client Portal After Workiro

Branded, secure link. No login needed.

• Upload and sign from any device, no account

• Auto-filed against the right client record

• Full visibility and a complete audit trail

• Custom-branded with your company logo to strengthen recognition and trust

See the difference

Workflow diagram showing document request via no-password secure link for client onboarding, with active threads and recent documents logged and filed against client as a single source of truth.

A Client Portal Your Clients Never Have To Log Into.

Your client gets a branded email and opens a secure link - not a portal to sign into. From there they upload files on any device. No account to create, no password to remember, no app to download.

Everything they send files itself against the client record, with a timestamped trail of who did what and when. Nothing sits in an inbox waiting to be saved.

“I haven't had anybody come back and say 'I can't work with this' - it's easier for clients than our old portal.”

A Workiro customer

Susan Rickerby
Director At Lloydbottoms Chartered Accountants

15yrs

Years of documents migrated to the cloud.

1

Unified system. replacing DMS and client portal.

A 98.4% Support Rating Over Last 120,367 Tickets

Free migration for eligible firms – book a demo for qualification

Workflow for giving clients a secure document portal without logins

Wired Into the Software You Already Run.

The portal doesn't sit off to the side. Workiro connects the tools your practice already runs - TaxCalc, IRIS, Xero and Microsoft 365 - so a new client's details and their signed documents land in the client file in Workiro.

Because a portal that doesn't connect to your stack is just one more place to keep up with.

Book a demo

Workflow for AML / KYC document collection

Requests That Chase Themselves.

Send a client a request through the portal - ID, a signature, a set of missing records - and every follow-up is built in. Automatic reminders nudge the client until it's done, so no one on your team has to remember to.

You see where every request stands at a glance: what's been sent, what's signed, and what's gone quiet. When something stalls, a one-line nudge from the same screen gets it moving again.

Book a demo

“I know instantly what’s been sent, what’s been signed, and what’s still waiting. I don’t have to chase anymore.”

A Workiro customer

Ben Symons
Director At Serenity Accounting & Bookkeeping

£40k+

A year in reclaimed in time

~50%

Less Xero PM admin time

Workflow for centralising all verification evidence

An Audit Trail That Builds Itself.

Every action that runs through the portal - a document uploaded, a letter signed, a request answered - is captured against the client record the second it happens. Who did what, and when, logged automatically and locked so it can't be altered afterwards.

When a regulator, a reviewer or a client asks who approved what and when, the evidence is already filed and findable in seconds.

Because your reputation is only as strong as your client file on the day someone asks to see it.

“For everything in one place - documents, emails, decisions - Workiro is phenomenal.”

A Workiro customer

Rachel Fowler
Owner, Rachel Fowler Advisory

20 days

Saved annually in admin

100%

Case files now paperless

Client Portal and Workiro Frequently Asked Questions:

No. Your client opens the portal through a branded, secure link and works in a private session - no account to create, no password to remember, no app to download. It's the same simple experience whether they're on a laptop or their phone.

Everything the job needs: upload files, complete ID and document requests, reply to questions, and sign what needs signing. Each item files itself automatically against the right client record the moment it's done, so nothing sits in an inbox waiting to be saved.

That's the reason there's no login. The friction that makes clients abandon a portal - another account, another password - simply isn't there. Lloydbottoms moved 15 years of documents to Workiro and their clients sign with zero logins: "I haven't had anybody come back and say 'I can't work with this'."

The portal chases for you. Every request carries automatic reminders, so clients are nudged until they respond without anyone on your team keeping a list. You see at a glance what's been sent, what's signed and what's gone quiet, and send a one-line nudge from the same screen. Ben Symons at Serenity puts it plainly: "I don't have to chase anymore."

Yes. Access is role-based and least-privilege by default, so people only see what they should, and every action is captured against the client with a timestamp. The audit log can't be altered after the fact, and you can search across your files - including the text inside PDFs - to produce the evidence in seconds. Full security detail is in the Workiro Trust Centre.

Yes. Workiro connects the tools your practice already runs, including TaxCalc, IRIS, Xero and Microsoft 365, so a new client's details and their signed documents land in the same record instead of being re-keyed between systems. See all integrations for regulated firms.