Trusted By 65,000 Professionals

Workiro Customers

Client Onboarding For
Accounting Firms.
Gather Client Information and Get Sign-Off Fast.

Stay compliant while getting everything you need from clients quickly.

Client onboarding software brings engagement letters, AML and KYC collection and client approvals into one flow – signed, filed and evidenced automatically. Clients upload through a secure link, no account needed.

Onboarding Before

Slow, disorganised and email-driven client comms.

• Chasing ID, engagement letters, AML

• Engagement letters across inboxes

• Requesting prior-year accounts

• Poor first impressions

Onboarding After

1 secure place
to
onboard clients.

• Everything in 1 workflow
(requests, files, eSigns, approvals)

• Captured against the right client record

• Full visibility and complete audit trail

See the difference

Workflow diagram showing document request via no-password secure link for client onboarding, with active threads and recent documents logged and filed against client as a single source of truth.

Send Engagement Letters for Fast, Painless Sign-Off

Upload your standard engagement templates, tag your reviewers, and co-author directly in Office 365, with every change tracked and recorded in Workiro.

Send to clients for fast approval, and Workiro files the signed letter automatically against the client - no locked client portals, no downloads, no DocuSign fees.

“I know instantly what’s been sent, what’s been signed, and what’s still waiting. I don’t have to chase anymore.”

A Workiro customer

Ben Symons
Director At Serenity Accounting & Bookkeeping

£40k+

A year in reclaimed in time

~50%

Less Xero PM admin time

A 98.4% Support Rating Over Last 120,367 Tickets

Free migration for eligible firms – book a demo for qualification

Workflow for AML / KYC document collection

Speed Up AML/KYC Document Collection

Upload your standard engagement templates, assign your reviewers, and co-author directly in Office 365, with every change tracked and recorded in Workiro.

Book a demo

Workflow for centralising all verification evidence

Centralise All Verification Evidence

AML checks, approval notes, conflict assessments, and risk scoring all stay within the client file creating a clean, chronological audit trail that your regulator will love - and your team can access in seconds.

“For everything in one place - documents, emails, decisions - Workiro is phenomenal.”

A Workiro customer

Rachel Fowler
Owner, Rachel Fowler Advisory

20 days

Saved annually in admin

100%

Case files now paperless

Workflow for giving clients a secure document portal without logins

Give Clients a Secure Document Portal Without Logins

Clients upload files and complete requests through secure links without login friction. Everything is captured automatically - nothing buried in inboxes or lost in transit.

Book a demo

Workflow for delivering a clean handover to internal teams

Deliver a Clean Handover to Internal Teams

Once onboarding is complete, Workiro wraps up all documents, approvals, tasks, and messages into a structured client record. Bookkeeping, tax, and accounts teams can then start work with complete confidence.

Client Onboarding and Workiro Frequently Asked Questions:

Client onboarding software gives your firm one flow for taking on a new client: the engagement letter goes out for eSignature, AML and KYC evidence arrives through a secure link, and everything files itself against the client record automatically. Nothing depends on someone remembering to save an attachment. It sits at the heart of document management for accountants.

No. Clients receive a branded email, open a secure link, then upload or sign from any device with no passwords to remember. Lloydbottoms moved 15 years of documents to the cloud and their clients sign with zero logins: "I haven't had anybody come back and say 'I can't work with this'."

Every check, approval note, conflict assessment and risk score is filed against the client with timestamps, leaving a clean, chronological audit trail rather than a folder of loose PDFs. When a regulator or an internal review asks who verified what and when, the answer is already filed. See our Trust Centre for the security detail.

Requests carry automatic reminders, so the follow-up runs itself while your team gets on with the work. Ben Symons at Serenity Accounts puts it plainly: "I know instantly what's been sent, what's been signed, and what's still waiting. I don't have to chase anymore."

Yes. Workiro connects the tools your practice already uses, including TaxCalc, IRIS and Microsoft 365, so client details and signed documents land in the same record instead of being re-keyed between systems.

Workiro is document management and client workflow software for accounting and professional-services firms in the UK and Australia.