Guide
UK
Document Management
Accountex London 2026 Survey Report

What 904 answers told us about the state of UK accountancy.

Most surveys ask five questions. We collected 904 from 48 UK firms at Accountex London, May 2026 — then went deeper to find what most miss.

65%
Don't know where to start with AI
81%
Flagged a document-fragmentation symptom
43%
Of founders are eyeing the exit
AutoEvent
Data collected by AutoEvent, the AI event-planning app from Workiro.
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Inside the report

16 pages. 904 answers. Zero fluff.

Every headline below came straight from the data. We've opened a few up — unlock the full guide to read the rest.

P.02The heat map

The top 37 problems UK firms are worried about.

Ranked by how many firms flagged each — from AI paralysis at the top to cross-border clients at the tail.

P.03Biggest worry

Two-thirds of firms don't know where to start with AI.

The single most-picked problem at the show — and it's the smallest firms feeling most lost, not the biggest.

P.06First-hire effect

Hiring one person halves your worry list.

Sole practitioners listed 11.1 worries on average. Firms with 2–10 staff averaged 5.9.

P.07Founders

Founders carry the biggest burden — and are eyeing the door.

They flag more problems than any other role, and 43% are already thinking about an exit.

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P.09Burnout

Burnout isn't a long-hours problem.

It travels with month-end (1.92×), not with the longest weeks (1.06×). The cause isn't what most assume.

P.10Advisory

In advisory? You're far likelier to have cashflow problems.

Chase advisory revenue and cashflow worry follows. It doesn't bill like compliance work.

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P.05The missing middle

11–50 staff firms are the most operationally broken.

Too big for the founder to hold it all, too small for real systems — they flag more operational pain than anyone.

P.11The AI ROI trap

The messier your data, the harder it is to prove AI paid off.

53% worried about data mess blocking AI were also the most worried about proving its ROI.

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P.13The hidden cluster

6 top worries are fixed by 1 tool: document management.

Chasing records, disconnected stacks, document chaos, slow onboarding — one capability quietly sits under all of them.

The #1 worry of 2026

Two-thirds don't know where to start with AI.

It was the most-picked problem at the show. And counter to every assumption, it's the smallest firms who feel most lost — not the biggest.

65%
of UK firms flagged "where to even start" with AI
Who said it loudest · by firm size
Sole trader
100%
11–50
71%
50+
67%
In-house
50%
2–10 firm
36%
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The hidden cluster

Six of the top worries. One root cause.

Look closely and a single capability sits under six of the most-flagged problems — where client documents live, and who can find them.

42%
Chasing clients for records
35%
Disconnected tech stack
31%
AI can't read our data
29%
Document chaos
27%
Slow client onboarding
23%
Can't defend our files
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904 answers from 48 UK firms, collected at Accountex London in May 2026. Survey data collected by AutoEvent. Unsubscribe anytime — see our privacy notice.